1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

-Full name

-Email address

-Phone number

-Event date and planning details

-Payment information (processed securely through third-party providers)

-Any other information you submit through forms, consultations, or communications

Information Collected Automatically: When you visit our Site, we may automatically collect:

-IP address

-Browser type and version

-Device type and operating system

-Pages visited and time spent on those pages

-Referring URLs

-General location data

Information from Third Parties: We may receive information about you from third-party platforms such as scheduling tools, CRM software (including GoHighLevel), payment processors, and social media platforms when you interact with us through those channels.

2. How We Use Your Information

We use the information we collect to:

-Provide, operate, and improve our services

-Schedule and confirm consultations and appointments

-Send appointment reminders and follow-up communications

-Process payments and manage accounts

-Send SMS messages and emails you have opted into

-Respond to your inquiries and provide customer support

-Send promotional offers, program updates, and relevant announcements

-Analyze usage patterns to improve our website and services

-Comply with legal obligations

3. SMS Messaging

If you have opted in to receive SMS messages from us, please review our full SMS Messaging Terms in our Terms of Service at https://centeraisle.ai/terms-of-service.

You may opt out at any time by replying STOP to any SMS message. Message and data rates may apply.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.

We use cookies to:

-Remember your preferences

-Analyze Site traffic and usage

-Support marketing and retargeting efforts

-You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., CRM platforms, payment processors, email and SMS providers, analytics tools), who are bound by confidentiality obligations.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: In any other circumstances where you have given explicit consent.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with applicable legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal obligations.

Withdrawal of Consent: Withdraw consent for marketing communications or SMS at any time.

Data Portability: Request your data in a portable format where applicable.

To exercise any of these rights, contact us at [email protected].

Canadian Residents (PIPEDA & BC PIPA): We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the BC Personal Information Protection Act (PIPA). You have the right to access and correct your personal information held by us.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted at https://centeraisle.ai/privacy-policy with the updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

CenterAisle.ai, a division of 0977910 BC Ltd. British Columbia, Canada

Email: [email protected] Website: https://centeraisle.ai